Security and compliance

Security and compliance

The Trust center lists our security controls, subprocessors, and compliance status. Request our security documents and Data Processing Agreement there.

Data protection

  • Prompts and model outputs pass through our servers and are never stored.
  • Account and usage records (the model, token counts, and cost of each request) are kept for billing, security, and reliability.
  • We never sell your data.
  • Protections include encryption in transit, encrypted backups, passwords and API keys stored only as hashes, and two-factor authentication for admin access.

See the privacy policy.

Security assessments

SOC 2 Type II, ISO 27001, and CSA STAR Level 1 are in progress. Our security overview and security questionnaire (CAIQ v4) are available on request from the Trust center.

Enterprise requirements

See Single sign-on and HIPAA. For other security, contract, or data protection requirements, talk to us.

Vulnerability reporting

Email [email protected]. To encrypt your report, use the PGP key on our contact page.